PrimeReply

Pricing

Simple plans that grow with you

Start with a free trial. Nothing is charged automatically: you pay each renewal invoice yourself, and can stop anytime.

Starter

For shops and small businesses starting on WhatsApp.

₹399 per month

14-day free trial

Start free trial
  • Shared team inbox, chatbots and campaigns
  • 2,500 contacts
  • 1 WhatsApp number
  • 2 team members
  • 2 drip sequences
  • 30 campaigns per month
  • 10,000 messages per month
  • 10 message bots
  • 5 template bots
  • 3 visual flows
  • 50 canned replies
  • 10 custom fields
  • 2 webhook triggers
  • CSV campaigns
  • WhatsApp Business App coexistence
  • 2 WhatsApp Flows (forms in chat)
  • 2 web forms
  • 1 landing page
  • 5 click-to-chat links & QR codes

Starter

For shops and small businesses starting on WhatsApp.

₹3,990 per year

₹333 per month, billed yearly · save ₹798

14-day free trial

Start free trial
  • Shared team inbox, chatbots and campaigns
  • 2,500 contacts
  • 1 WhatsApp number
  • 2 team members
  • 2 drip sequences
  • 30 campaigns per month
  • 10,000 messages per month
  • 10 message bots
  • 5 template bots
  • 3 visual flows
  • 50 canned replies
  • 10 custom fields
  • 2 webhook triggers
  • CSV campaigns
  • WhatsApp Business App coexistence
  • 2 WhatsApp Flows (forms in chat)
  • 2 web forms
  • 1 landing page
  • 5 click-to-chat links & QR codes
Most popular

Growth

For growing teams that run campaigns and chatbots every week.

₹799 per month

14-day free trial

Start free trial
  • Everything in Starter, plus AI replies, API and Facebook Lead Ads
  • 15,000 contacts
  • 2 WhatsApp numbers
  • 5 team members
  • 10 drip sequences
  • Unlimited campaigns per month
  • 50,000 messages per month
  • 50 message bots
  • 25 template bots
  • 15 visual flows
  • Unlimited canned replies
  • 30 custom fields
  • 20 AI prompts
  • 10 webhook triggers
  • AI assist and auto-reply
  • REST API access
  • Outgoing webhooks
  • CSV campaigns
  • WhatsApp Business App coexistence
  • 10 WhatsApp Flows (forms in chat)
  • 10 web forms
  • 5 landing pages
  • 25 click-to-chat links & QR codes
  • 2 Facebook Pages for Lead Ads
Most popular

Growth

For growing teams that run campaigns and chatbots every week.

₹7,990 per year

₹666 per month, billed yearly · save ₹1,598

14-day free trial

Start free trial
  • Everything in Starter, plus AI replies, API and Facebook Lead Ads
  • 15,000 contacts
  • 2 WhatsApp numbers
  • 5 team members
  • 10 drip sequences
  • Unlimited campaigns per month
  • 50,000 messages per month
  • 50 message bots
  • 25 template bots
  • 15 visual flows
  • Unlimited canned replies
  • 30 custom fields
  • 20 AI prompts
  • 10 webhook triggers
  • AI assist and auto-reply
  • REST API access
  • Outgoing webhooks
  • CSV campaigns
  • WhatsApp Business App coexistence
  • 10 WhatsApp Flows (forms in chat)
  • 10 web forms
  • 5 landing pages
  • 25 click-to-chat links & QR codes
  • 2 Facebook Pages for Lead Ads

Pro

For busy teams with several numbers and high volume.

₹1,499 per month

14-day free trial

Start free trial
  • Everything in Growth, for bigger teams
  • Your own branding in the workspace
  • 1,00,000 contacts
  • 5 WhatsApp numbers
  • 15 team members
  • Unlimited drip sequences
  • Unlimited campaigns per month
  • 2,00,000 messages per month
  • Unlimited message bots
  • Unlimited template bots
  • Unlimited visual flows
  • Unlimited canned replies
  • 100 custom fields
  • Unlimited AI prompts
  • 50 webhook triggers
  • AI assist and auto-reply
  • REST API access
  • Outgoing webhooks
  • CSV campaigns
  • WhatsApp Business App coexistence
  • Remove platform branding
  • Unlimited WhatsApp Flows (forms in chat)
  • Unlimited web forms
  • 20 landing pages
  • Unlimited click-to-chat links & QR codes
  • 5 Facebook Pages for Lead Ads

Pro

For busy teams with several numbers and high volume.

₹14,990 per year

₹1,249 per month, billed yearly · save ₹2,998

14-day free trial

Start free trial
  • Everything in Growth, for bigger teams
  • Your own branding in the workspace
  • 1,00,000 contacts
  • 5 WhatsApp numbers
  • 15 team members
  • Unlimited drip sequences
  • Unlimited campaigns per month
  • 2,00,000 messages per month
  • Unlimited message bots
  • Unlimited template bots
  • Unlimited visual flows
  • Unlimited canned replies
  • 100 custom fields
  • Unlimited AI prompts
  • 50 webhook triggers
  • AI assist and auto-reply
  • REST API access
  • Outgoing webhooks
  • CSV campaigns
  • WhatsApp Business App coexistence
  • Remove platform branding
  • Unlimited WhatsApp Flows (forms in chat)
  • Unlimited web forms
  • 20 landing pages
  • Unlimited click-to-chat links & QR codes
  • 5 Facebook Pages for Lead Ads

Every plan includes

  • Shared team inbox
  • Official WhatsApp Cloud API
  • Template builder and approval
  • Contacts, tags, groups and CSV import
  • Opt-out handling
  • Delivery and read receipts
  • Two-factor sign-in
  • Light and dark mode
  • Help by email and support tickets

How WhatsApp (Meta) charges work

Your plan covers PrimeReply. Meta charges for some messages separately, straight to the payment method on your own WhatsApp Business Account. We never add a markup.

Replies to customers

Free

Normal replies you send within 24 hours of the customer’s last message.

Marketing templates

Charged by Meta

Offers, announcements and other messages you start. The rate depends on the customer’s country.

Utility & authentication

Charged by Meta

Order updates, reminders and login codes. Utility templates are free inside the 24-hour window.

See Meta’s current rates on the WhatsApp Business Platform pricing page.

Questions & answers

No. You can connect the number you already use on the WhatsApp Business app and keep using the app on your phone; chats stay in sync both ways. You can also connect a new number that is not on WhatsApp yet.
It runs on the official WhatsApp Business Platform (Cloud API) from Meta. It does not use unofficial tools or browser automation, which is what usually gets numbers banned. Keep your number in good standing by messaging only people who agreed to hear from you and following WhatsApp's Business Messaging Policy. Your number's quality rating is shown in the app.
Normal replies within 24 hours of a customer's last message are free. Meta charges per message for marketing, utility and authentication templates, and utility templates are free inside that 24-hour window. Meta bills these charges directly to the payment method on your own WhatsApp Business Account, separately from your plan.
Choose a plan and start using it straight away. Before the trial ends you get an email. To keep going, choose a plan and pay the invoice. Your card is never charged automatically.
Yes. Turn off renewal under Billing and you keep access until the end of the period you have paid for. Nothing is charged after that.
Yes. Everyone works from one shared inbox with assignment, internal notes, labels and saved replies, and you decide what each person can see and do.
Yes, to contacts who agreed to receive your messages, using templates approved by Meta. Meta sets a daily limit on how many people you can start conversations with, and it rises automatically as you keep sending messages people value.
Only if you switch it on. Give it your FAQs, website pages or documents, choose when it should reply, and it hands the chat to your team when it is not sure.
Yes. Use web forms, landing pages, click-to-chat links and QR codes, Facebook Lead Ads, webhook triggers for WooCommerce or Shopify orders, and the REST API.
Data travels over encrypted connections, WhatsApp and Facebook access tokens are stored encrypted, and every user can turn on two-factor sign-in. You stay in control: export your contacts or delete your workspace at any time.